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Comparing OTAs and Online Business Travel Agencies for SME Business Travel

When it comes to booking business travel, companies have a range of options to choose from. Online travel agencies (OTAs) like booking.com and Expedia are popular choices, but more and more companies are turning to online business travel agencies like bitravel.com to handle their travel needs. So what are the advantages of using an online business travel agency like bitravel.com for small and medium companies? Here are a few key benefits to consider:


  1. Cost savings: Online business travel agencies often have access to bulk discounts and negotiated rates with hotels and airlines, which can result in significant cost savings for your company. By contrast, OTAs may not offer the same level of discounts and may charge higher fees for their services.

  2. Streamlined booking process: Online business travel agencies often have tools in place to make the booking process easier, such as the ability to book flights and hotels in one place, or the ability to manage travel itineraries and expenses in a single dashboard. This can save time and reduce the administrative burden on your company. OTAs may not offer the same level of integration and may require you to manage multiple bookings and accounts separately.

  3. Customized travel solutions: Online business travel agencies often offer customized travel solutions for companies, such as the ability to set travel policies and preferences, or the ability to book group travel for teams. This can help your company ensure that its travel meets its specific needs and requirements. OTAs may not offer the same level of customization and may not be able to accommodate your company's specific travel needs.

  4. Dedicated support: Many online business travel agencies have dedicated support teams that can assist with any issues that may arise during the travel process. This can provide peace of mind and help ensure a smooth and stress-free trip for your employees. OTAs may not offer the same level of support and may not be able to assist with issues that arise during the travel process.

  5. Rewards and loyalty programs: Some online business travel agencies offer rewards and loyalty programs that can provide additional benefits and perks for your company's travel. These programs may not be available through OTAs.

In addition to these general advantages, it's worth noting that online business travel agencies can also provide specialized support in certain situations. For example, many online business travel agencies offer 24/7 emergency support for situations where flights are cancelled or postponed, or when travel plans need to be changed at the last minute. This can be critical for business travelers, as it helps ensure that unexpected issues do not disrupt their trip. Overall, using an online business travel agency like bitravel.com can provide a number of advantages for small and medium companies, including cost savings, a streamlined booking process, customized travel solutions, dedicated support, and rewards and loyalty programs. While OTAs like booking.com and Expedia can still be useful options for some companies, they may not offer the same level of benefits and support as a dedicated business travel agency.


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Biti Bitravel
Biti Bitravel
25 янв. 2023 г.
Оценка: 5 из 5 звезд.

Thanks interesting 🤔

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